Reference

Gaming Guide Indo Privacy Policy For Your Account

Gaming Guide Indo Privacy Policy sets out how we collect, use and protect details connected with your account, including login activity and DANA, OVO, GoPay or QRIS status.

Account data explainedWallet records clarifiedCookie choices includedContact steps available
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Gaming Guide Indo Gaming Guide Indo Privacy Policy For Your Account
CONTACT YOUR WAY

Get Privacy Help Near The Cashier

A clear contact path matters when a phone detail, receipt reference or wallet status needs correction.

Account contact Use the support contact shown after login for Privacy Policy questions, account-data corrections or…
Receipt details Send the payment reference and date when asking about a bank transfer, virtual account…
Access assistance If login blocks your privacy request, tell us the device path you used, such…
DATA CARE ROUTINE

What We Do With Your Privacy Choices

We handle privacy requests through the same account controls used for phone verification and wallet status checks.

Collection

We collect details needed for account creation, phone verification, sign-in protection and payment matching.

Cookie control

Cookies can keep a signed-in session working and help us detect unusual access.

Account security

Phone verification helps connect account access with the contact detail you provide.

Payment records

For GoPay, OVO, bank transfer and virtual account activity, we retain references needed to match receipts and resolve status questions.

Retention choices

We keep account and access records only as long as needed for security, dispute handling or legal duties.

Change request

To correct a name, phone detail or account record, contact us through the support route displayed in your account.

Answers Before You Open An Account

These Privacy Policy answers focus on the account steps Indonesian customers ask about most: phone verification, wallet references, cookies, mobile access and requests for stored data. We keep the route practical so you know what to send and where to ask before using the account.

It covers account details, phone verification, sign-in logs, cookies, payment references and requests to correct or explain stored data. It also describes retention and the support path for privacy questions.

No. Our payment checks use transaction references and account details needed to match status. Do not send a DANA, OVO, GoPay or QRIS PIN when contacting support about your account.

Sign in, open the support contact shown in your account area and describe the correction. Include the affected phone detail or record, but exclude your password, wallet PIN and one-time code.

Cookies can preserve a browser session, support sign-in checks and help identify unusual access. You can manage them in your browser; blocking them may require repeated login for account actions.

We retain categories for the time needed for account security, payment disputes or legal duties. You can ask support which record remains, the reason for retention and whether a change is available.

Yes. Tell support whether you used a mobile browser or desktop browser and provide the account identifier. We can then locate relevant session details without asking for your password or PIN.

Access depends on local law. Our Privacy Policy applies to the account data we handle where local law permits, and support can explain the request path available for your account.

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